General FAQs
How do I know if my gear fits?
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We recommend measuring your dog's chest and neck circumference. Our sizing guide is available in the 'Sizing Help' section of our website to ensure a perfect fit for your large companion.
What is your shipping policy?
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We offer standard shipping within the United States. Orders typically ship within 1-2 business days and arrive in 3-5 business days via our preferred carrier. We provide tracking information for all orders.
Can I return my gear?
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We offer a 30-day return window for all gear. Items must be in their original condition with all tags attached. Please contact our customer service team to initiate a return before shipping.
How long does it take to process?
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Our team processes all orders within 1-2 business days. Once processed, your gear will be shipped via our preferred carrier for delivery within 3-5 business days.
Are the materials durable?
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Yes. We use heavy-duty, heritage-inspired materials specifically designed for the rugged demands of large-breed dogs. Our gear is built to last for years of outdoor adventures.
Harness Fitting Guide
01
Measure your dog's chest circumference at the base of the neck, ensuring the tape is snug but not tight.
02
Check the chest strap length on the harness. It should allow for a 1-inch gap between the dog and the harness.
03
Adjust the chest strap to fit the dog's body, ensuring the harness sits level across the shoulders.
04
Secure the chest strap and test the fit by walking the dog. The harness should be comfortable and secure.